Privacy policy

  • 1. General provisions
    1.1. UAB "Papermedia" (hereinafter – "company") respects all buyers of its services, potential customers (who have tried the services, but have not become customers) and all the right to privacy of visitors to the website (hereinafter "website") (hereinafter "customers") and undertakes to ensure the protection of the personal data provided and received. The company also takes care of ensuring the rights of customers as data subjects.
    1.2. This Privacy Policy regulates the basic principles and procedures for collecting, processing and storing personal data of the company's clients.
    1.3. By using the website, as well as by ordering or using the services offered by the company in any form and providing the company with your personal data, you agree to the terms of this Privacy Policy. Customers are considered familiar with the Privacy Policy when they put a "check mark" when registering on the website that they agree to the company's Privacy Policy. The privacy policy can be re-accessed at any time by clicking the Privacy Policy link at the bottom of the website.
    1.4.When processing customer's personal data, we comply with the laws of the Republic of Lithuania and the EU governing the protection of personal data, including but not limited to 2016. April 27 Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter referred to as the "regulation"); the provisions of the law on the legal protection of personal data (hereinafter referred to as the "ADT"); the law on electronic communications (hereinafter referred to as the "ER"); and the law on electronic communications (hereinafter referred to as the "ER").
    2. What concepts are used
    2.1. 'Personal data' means any information concerning an identified or identifiable natural person (data subject); an identifiable natural person is a person who can be identified directly or indirectly, in particular by an identifier such as a name, personal identification number, location data and an online identifier, or by one or more attributes of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
    2.2. Data subject-a natural person-the client of the company (including visitors to the website), whose personal data is collected by the company.
    2.3. Consent of the data subject - any freely given, specific and unambiguous expression of the will of a properly informed data subject by a statement or unambiguous action by which he agrees to the processing of personal data relating to him.
    2.4. 'Processing' means any operation or sequence of operations performed on personal data or sets of personal data, whether or not by automated means, such as collection, recording, sorting, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, as well as juxtaposition or combination, restriction, erasure or destruction.
    2.5. 'Processor' means a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.
    2.6. Data controller-UAB "Papermedia", a company established and operating under the laws of the Republic of Lithuania, code 305655137, registered at Old Ukmerge kel. 46, Uzubaliai, LT-14302 Vilniaus r., The Republic of Lithuania, data about which is collected and stored in the Register of legal entities.
    2.7. Direct marketing is an activity intended to contact a customer by mail, telephone or other direct means and to offer goods or services and / or to ask their opinion on the goods or services offered, including in an automated manner.
    3. What Cookies and how we use
    3.1. Cookie (Eng. cookie) - small files that are sent to the user's Network browser and placed on the computers or other devices of the users when they first visit the site. Subsequently, cookies are used on the website to ensure the best possible use of the website by the user, when the user's computer is identified and access to the website or information contained in it is facilitated, thereby making the user's website content as comfortable as possible.
    3.2. These cookies are used on the website, as well as in related systems of the company, designed to properly and qualitatively serve the customer.
    3.3. In order to ensure that you can navigate the website more conveniently and efficiently and provide you with useful offers, we use the following cookies on the website: PHPSESSID (session information), "CookieInfoScript" (consent to cookies used), _gat, _ga, _git, __utma, __utmb, __utmc, __utmt, __utmz (cookies used in Google Analytics), datr, Fr, SB, locale, reg_e reg_fb_gate, reg_fb_ref (cookies used by Facebook Pisvistel) and "GPS", "pref", "Visitor_info1_live", "YSC" (YouTube video content streaming information).
    3.4. Customer's right to refuse cookies. The client may delete or block some or all of the saved cookies on their computers or other devices at any time by changing the settings of the browser they use. More information about deleting or blocking cookies can be found on the website of the manufacturer of the browser used. Please note that as a result of these actions, some features of the site may partially or completely cease to function and be unavailable. The client understands that the site may be used by third parties (partners, statistics collection systems, communication systems, etc.) plugins that also use cookies to ensure their proper functionality. We emphasize that the website manager does not control, cannot and is not responsible for the cookies used by third parties, the content and the privacy protection applied by these websites, which we recommend that you familiarize yourself with individually in each case.
    4. What personal data we collect
    4.1. The company collects and subsequently processes the personal data of the client, which you provide yourself when using and ordering services on the site or ordering services in another way: Name, Surname, personal code (optional), address, e-mail address. e-mail address, phone number, and other data related to the specifics of ordering services. Please note that some data that is not necessary to fill in, you provide additionally on your own initiative, when registering and/or ordering goods, managing the services provided by the company.
    4.2. The personal data provided by you will be stored for no longer than is necessary for the purposes (specified in this Privacy Policy) for which the data was collected or for a period determined by the legislation.
    5. For what purposes and how we process personal data
    5.1. The data held by the company about the client will be processed in a legitimate, fair and transparent way (principle of legality, fairness and transparency).
    5.2. The company processes the above personal data of the client for processing, execution and administration of the purchase/order of goods (services), processing of accounting documents related to the order of goods (services), administering arrears, fulfilling other obligations arising from the purchase and sale agreement, for direct marketing purposes (with the prior consent of the data subjects).
    5.3. We ensure that the client's personal data is and will be processed in a lawful, fair and transparent manner, collected for established, clearly defined and legitimate purposes and not further processed in a manner incompatible with those purposes, adequate, appropriate and only necessary to achieve the purposes for which they are processed, accurate and, if necessary, updated, processed in such a way as to ensure, through appropriate technical and organisational measures, adequate security of personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage (principle of integrity and confidentiality).
    6. What data subjects rights do you have
    6.1. The right to receive information about the processing of personal data.
    We provide information about the processing of your personal data at the time of data collection. You can also find it in this Privacy Policy or get it by contacting us by e-mail
    6.2. The right to access your personal data that we store.
    You have the right to access the personal data you process and information about their processing, such as the purposes of the processing of personal data, categories of personal data, recipients of personal data, etc. We have the right to refuse to provide the data processed by you if the circumstances specified in the legislation are identified, in the event of which the personal data are not provided.
    6.3. The right to rectify your personal data that we store.
    You have the right to request the correction of inaccurate personal data relating to the client, as well as to request the addition of incomplete personal data of the client.
    6.4. The right to request that we delete your personal data.
    You may exercise this right when: (i) personal data is no longer needed to achieve the purposes for which it was collected or otherwise processed; (ii) you withdraw your consent and there is no other legal basis for processing the data; (iii) you do not agree to the processing of personal data for the legitimate interest of us or a third party; (iv) personal data is processed for direct marketing purposes, (v) personal data has been processed illegally; (vi) personal data must be deleted in accordance with the requirements of the applicable legislation. You will not be able to exercise this right due to applicable exceptions, i.e.y. in cases where the processing of personal data is necessary to: (i) exercise freedom of expression and information; (ii) fulfil our legal obligations; or (iii) assert, enforce or defend legal claims.
    6.5. The right to restrict the processing of your personal data.
    This right may be exercised in the following cases: (I) when you dispute the accuracy of the personal data; (ii) when the personal data is processed unlawfully but you do not want it to be deleted; (iii) when the personal data is no longer needed by us for the purposes of processing, but you request it for the purpose of filing, enforcing or defending legal claims, or (iv) if you do not consent to their processing on the basis of a legitimate interest of us or a third party, pending verification of the grounds for your disagreement. If the processing of personal data is restricted, we may continue to store your personal data, but we will not process it further, except for: (i) with your consent; (ii) for the statement, enforcement and defence of legal claims; (iii) for the protection of the rights of other natural or legal persons; or (iv) for an important public interest.
    6.6. The right to object to the processing of your personal data.
    You can exercise this right for reasons related to your particular situation. If you object, we will no longer process the personal data unless we can prove that the data are processed for legitimate reasons that override your interests, rights and freedoms, or to assert, exercise or defend legal claims and / or our legitimate claims.
    6.7. The right to object to the processing of your personal data for direct marketing purposes.
    If you object, we will no longer process your personal data for this purpose.
    6.8. The right to data portability.
    You will be able to exercise this right in cases where we process your personal data by automated means (computers, etc.) and the legal basis for the processing of personal data are: (i) your consent, or (ii) the performance of a contract or actions performed at your request, prior to the conclusion of the contract.
    6.9. The right to withdraw consent to the processing of your personal data.
    In cases where the legal basis for the processing of your personal data is consent, you have the right to withdraw consent at any time. Withdrawal of consent shall not affect the lawfulness of data processing based on consent carried out prior to withdrawal of consent.
    6.10. The right to lodge a complaint with the Supervisory Authority.
    If you believe that, when processing your personal data, we are violating the legal acts regulating the protection of personal data, you have the right to file a complaint with the State Data Protection Inspectorate. However, before making a complaint, we recommend that you contact us so that together we can find an appropriate solution that is acceptable to both parties.
    6.11. You can exercise the rights of data subjects by submitting a request to us in one of the following ways: (i) by registered mail, at Old Ukmerge kel. 46, Uzubaliai, LT-14302 Vilniaus r. When submitting a request to us by registered mail, you will need to properly confirm your identity; or (ii) by e-mail. by mail, at By submitting a request to us by e-mail. by e-mail, you will need to provide us with a request certified by electronic signature.
    7. How we process personal data for direct marketing purposes
    7.1. The client is considered to have given the company prior consent to the processing of his personal data for the purpose of direct marketing, when:
    (i) by ordering the goods, the customer agrees to receive offers and news, i.e.y. at the time of purchase, put a check mark in the box "I agree to receive offers and news", or
    (ii) the customer subscribes to the newsletter, at the bottom of the website, enter your email address. enter your email address and click the "Subscribe"Button.
    7.2. Company with 7.1. the customer's prior consent specified in the clause, can send newsletters to the customer, contact the customer by e-mail. by e-mail and / or telephone and inquire about the quality of existing services and other related issues. The company may use a third-party (Mailerlite) service.
    7.3. The company processes the following personal data of the client for direct marketing purposes: name, e-mail address, telephone number.
    7.4. The customer's personal data for direct marketing purposes is stored until the customer's refusal to receive direct marketing communications (such refusal is indicated at the bottom of each sent letter).
    8. To whom we provide personal data
    8.1. The company's employees have access to the client's personal data only if necessary to fulfill their duties and only if the employee undertakes to comply with the confidentiality requirement.
    8.2. The company may provide the personal data of the client to data processors who provide services to the company and process the personal data of the client on behalf of the company and for the benefit of the company or client, law enforcement authorities, where there is a legal basis for this, other third parties. Such data processors have the right to process the personal data of the client only in accordance with the instructions of the company and in accordance with all the requirements of the LR and EU legislation regulating the protection of personal data.
    8.3. Financial transactions related to the purchase of goods may be handled on the website by our payment service providers. We disclose the details of your financial transactions to our payment service providers only to the extent necessary to carry out payment transactions, return money and process complaints.
    8.4. For the provision of specific services, we may transfer your personal data to other service providers, such as courier services, servers and their maintenance service providers, e-mail service providers.
    8.5. The client's personal data may also be provided in response to official requests from state authorities and the court, but only after being convinced of the legality of these requests.

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